Privacy Policy

Revised: October 12, 2025
EyeSight Medical Center

At EyeSight Medical Center, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website (www.eyesightmedcenter.com) or use our online services.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following information when you use our website or contact us:

Contact Information: name, email address, phone number, mailing address.
Appointment Information: details you provide when requesting an appointment or contacting us.
Technical Information: IP address, browser type, device type, and how you interact with our site (through cookies and analytics tools).
Health Information: We do not request or require protected health information (PHI) through this website. If you submit medical details through forms or email, please understand that these channels may not be HIPAA-secure.

2. How We Use Your Information

We may use your information to:

Respond to inquiries and appointment requests.
Provide information about our services.
Improve the usability and performance of our website.
Comply with applicable legal and regulatory requirements.

We do not sell or rent your personal information to third parties.

3. Sharing of Information

We may share information in the following situations:

With service providers who help us operate our website (such as hosting or analytics providers).
As required by law to comply with court orders, government regulations, or legal processes.
In the event of security or fraud prevention to protect our patients, visitors, and practice.

4. HIPAA Notice

EyeSight Medical Center is a covered entity under the Health Insurance Portability and Accountability Act (HIPAA). We maintain a separate Notice of Privacy Practices that describes how we use and protect your medical and health information. That HIPAA Notice is available in our office and may be provided to you upon request.

This website Privacy Policy applies only to information collected online through our website and does not replace our HIPAA Notice of Privacy Practices.

5. Cookies and Analytics

We may use cookies and tools such as Google Analytics to understand how visitors use our website. This helps us improve site performance and user experience. You can adjust your browser settings to refuse cookies, but some parts of our site may not work properly if you do.

6. Security

We use reasonable safeguards to protect your personal information. However, no data transmission or storage system can be guaranteed 100% secure. Please avoid submitting sensitive medical or financial details through our website forms or by email.

7. Links to Other Websites

Our website may link to external sites we do not control. We are not responsible for the privacy practices of these third-party websites.

8. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

EyeSight Medical Center
4041 Delaware Avenue, Suite 100
Tonawanda, NY 14150
Phone: (716) 837-5200

11. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its Terms and Conditions.

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Hours of Operation

MEDICAL OFFICE HOURS
Mon, Wed, Thu. 8:00 am – 4:00 pm
Tue, Fri. 8:00 am – 12:00 pm
Sat – Sun. Closed

OPTICAL HOURS
Mon, Wed, Thu. 8:30 am – 5:30 pm
Tues. 8:30 am – 7:00 pm
Fri 8:30 am – 2:00 pm.
Sat – Sun. Closed