Patient Resources

Doctor completing medical intake form with client on laptop

Making Your Visit Easy, Comfortable, and Stress-Free

At Eyesight Medical Center, our goal is to make your experience as smooth and convenient as possible, before, during, and after your visit. Whether you’re a first-time patient or coming in for follow-up care, this page has everything you need to prepare for your appointment.

New Patient Paperwork

To help minimize wait times and ensure we’re ready to serve you, we encourage all patients to complete their forms ahead of time. For your convenience, you can either fill out your new patient forms online or download to fill out and bring to your appointment.

Need help filling out the forms? Just give us a call—we’re happy to assist!

Insurance Information

We accept a wide range of medical and vision insurance plans to make high-quality care accessible to our patients.

Current accepted plans (as of August 2025) include:

AARP Medicare Supplement/Fixed
AARP Medicare Complete
Aetna Health Plans
Blue Cross Blue Shield of New York Western
Cigna
Empire UnitedHealthcare
EyeMed
Independent Health New York
MagnaCare
Medicare
National Association of Letter Carriers
Railroad Medicare
United HealthCare
Univera Health Plan
VSP

For the most current list of accepted insurance providers, or to verify your coverage, please call our office directly at 716-837-5200 or send us a message through our Contact Page.

Financing Options

If you’re considering Cataract Surgery or another advanced procedure not fully covered by insurance, we offer CareCredit financing to make treatment more affordable.

CareCredit offers:

Easy online application
Flexible payment plans
Interest-free options (for qualified applicants)
Instant approval in most cases

Not sure if CareCredit is right for you? Our team will gladly walk you through your options and help you find a solution that fits your budget.

What to Expect at Your Visit

We want you to feel comfortable and confident from the moment you walk in. If this is your first appointment, please plan to arrive 10–15 minutes early and bring:

A valid photo ID
Insurance card(s)
Please bring your current glasses that you are wearing
A list of medications you are taking

During your visit, you’ll receive a comprehensive eye exam tailored to your age, needs, and vision goals. You’ll have time to ask questions, explore your treatment options, and learn about next steps.

Receptionist speaking with patient  Patient Resources | Eyesight Medical Center | The Tonawandas & WNY at EyeSight Medical Center front desk

Still Have Questions?

Visit our FAQ page for common questions about eye exams, cataract surgery, dry eye, insurance, and more, or give our friendly team a call!

Call us today at 716-837-5200
Request an Appointment
Frequently Asked Questions

Contact Us

Take the First Step to Clearer Vision Today

Hours of Operation

MEDICAL OFFICE HOURS
Mon, Wed, Thu. 8:00 am – 4:00 pm
Tue, Fri. 8:00 am – 12:00 pm
Sat – Sun. Closed

OPTICAL HOURS
Mon, Wed, Thu. 8:30 am – 5:30 pm
Tues. 8:30 am – 7:00 pm
Fri 8:30 am – 2:00 pm.
Sat – Sun. Closed